21065 Center Ridge Rd
Rocky River, OH 44116

(440) 647-8377

Hours of Operation

Monday10 am – 8 pm
Tuesday10 am – 6 pm
Wednesday10 am – 8 pm
Thursday10 am – 6 pm
Friday10 am – 8 pm
Saturday10 am – 6 pm
Sunday12 pm – 6 pm



  • Jessica Popp Avatar

    Very friendly staff! Honest, and well priced!! Don't go anywhere else to get your phone fixed or be forced into buying a new phone from your carrier

    Jessica Popp 8/22/2015
    Emilie Bell Tahsin Avatar

    AMAZING! Brian & Nick are the gentlemen to see when you have ANY issues with your phone! Extremely helpful, knowledgeable & professional. We had our phone fixed perfectly within 30 minutes! VERY happy with our experience at this store & will absolutely be back again! Highly recommended. Thank you Brian & Nick- we'd give you 100 stars if we could 😉

    Emilie Bell Tahsin 6/15/2017
    Linda Shively Avatar

    The charging port on my phone was messed up ... took it in this afternoon and it was fixed in less than 10 minutes. Nice guy, great service, highly recommend.

    Linda Shively 12/27/2017
  • Colleen McIntyre Dussault Avatar

    They fixed my phone right way, and helped me out so much when I was having other issues with it! I would recommend them for sure to anyone!! Thanks again!!! I am thrilled!!

    Colleen McIntyre Dussault 9/03/2016
    Lacey Kramer Avatar

    Nick is the best! Thank you buddy!

    Lacey Kramer 1/20/2016
    Jim Pollock Avatar

    took my 12 yr old and his cracked iphone 6 screen to the Rocky River store. I was telling my son on the way to temper his expectations, as I thought his screen was beyond repair. when we got to the store, the guy behind the counter said it was no problem to fix, and would only take 30 mins. I can honestly say i was shocked and impressed! the price was a little cheaper than other cell phone repair stores too. I was expecting that it would take a few days, and cost way beyond $100 ( I think the Apple store wanted $150 to repair it ). at any rate, i thought we could grab a bite to eat while they did the repair. we got some fast food, and pulled back into the parking lot about 15 minutes later. about 2 minutes later, one of the employees came out to our car, and hand delivered the phone. I cannot tell you ecstatic my son was! and i was super impressed. excellent job on the repair, and superb job with your commitment to customer service. thanks again for the great job!

    Jim Pollock 7/14/2019
  • Amy Chichak Avatar

    Needed a new battery. Nick fixed it quickly & was very affordable!

    Amy Chichak 4/02/2017
    Robin Koch Avatar

    Both my front and rear facing cameras on my iPhone 5s broke after I dropped it. The Apple Store told me that it couldn't be fixed and my cheapest option was to replace the phone for $269. $75 later, the guys at Broke Ass Phone had my camera working like new. Awesome job!

    Robin Koch 5/13/2017
    Merari Miranda Avatar

    Fast service! Courteous and professional Customer service!

    Merari Miranda 10/25/2016
  • Gus Schuett Avatar

    100 percent recommending this company and Nick to all of my friends and associates. Why was this business not out 5 years ago????

    Gus Schuett 5/26/2016
    Kristen Conner Avatar

    I can't thank Nick enough for being able to get my pictures from my salt water damaged phone. When I took my phone in, I was fully expecting that I had lost my pictures forever. Even though the phone could not be salvaged, Nick was able to get my irreplaceable pictures from my phone. Then, to top things off, he told me that once I got a new phone to bring it back to him and he would restore everything from my old phone to my new one. He was so nice and I can't thank him enough!!! Hopefully you never need him, but if you do, I highly recommend, friendly and reasonably priced! Thanks Nick!!!

    Kristen Conner 6/14/2016
    Tamara Murray Avatar

    They were awesome helping me with great patience to transfer my photos and contacts from an old track phone to a new one. John was very effective and conscientious. Such a great experience.
    Also helped with information about a new carrier if needed.

    Tamara Murray 11/18/2017
  • Timothy Talley Avatar

    The first day I got my phone I dropped it in my car and cracked the camera lens glass. I took it in to get it fix, it took less than thirty minutes to replace and they charged my less than originally quoted. Thanks guys!

    Timothy Talley 10/10/2018
    Navpreet Singh Avatar

    My headphone jack broke into the port on my iPhone and I was unable to get any sound! I panicked when I took my iPhone into Apple and they weren't able to fix it. The gentleman at Broke Ass Phone was able to fix my phone in under 10 mins!! Highly recommend checking this place out!

    Navpreet Singh 2/28/2017
    Marissa Turba Avatar

    Thanks so much to BAP!! They had my iPhone fixed in record time after water damage (accidentally took a swim in the washing machine) Amazing work, very friendly and accommodating with awesome hours! They even stayed a couple minutes past close to replace my screen as a last minute request! Highly recommend!

    Marissa Turba 8/08/2019
  • Philip DeSenze Avatar

    Nick is the man. Any handheld u need back in action in a flash, he's got u covered!

    Philip DeSenze 8/23/2015
    Christina Marie Avatar

    Very friendly and accommodating. Was finished within 25 minutes and was easy!!

    Christina Marie 11/26/2016
    Marci Barta Avatar

    Congratulations on your new store! Keep up the good work!

    Marci Barta 8/22/2015


Serving Rocky River, Lakewood, Bay Village, Westlake, Fairview Park and surrounding communities in the greater Cleveland, Ohio metro area, Broke Ass Phone is located near the intersection of U.S. Route 20 and Wagar Road, just steps away from the Westgate Shopping Center. We provide our customers with the quickest, most dependable smartphone and tablet repair services around.

A day without your phone can feel like a lifetime. Rather than panic when something happens to your device, bring your smartphone or tablet to Broke Ass Phone and know with certainty it will be repaired effectively and efficiently, the first time. 

We fix the most popular smartphone devices, including Apple, Android, Samsung, HTC and LG. And let’s not forget about legacy products, such as Motorola and BlackBerry, which we fix those too. In addition, we repair iPads, Galaxy tablets and Kindles.


At Broke Ass Phone, customer satisfaction is our number one priority. Our 90 day warranty covers any manufacturer’s defects or malfunctions in any part we replace. Click here to learn more about our warranty.


You don’t want just anyone fixing your phone or tablet. Since 2012, our certified technicians have successfully fixed thousands of devices applying their expertise and knowledge while utilizing the best tools and technology to providing the best fix for your device.


Our motto is quality over quantity. That’s why we use only the most superior parts on smartphones and tablets. Our comprehensive inventory features top of the line OEM-quality components to ensure your phone looks and functions like it had never been damaged.


No appointment necessary. For your convenience, we offer flexible store hours, including evenings and weekends, because we know your phone doesn’t take a holiday. Come in to one of our four locations and let our certified technicians review and fix your device.