21065 Center Ridge Rd
Rocky River, OH 44116

(440) 647-8377

Hours of Operation

Monday10 am – 8 pm
Tuesday10 am – 6 pm
Wednesday10 am – 8 pm
Thursday10 am – 6 pm
Friday10 am – 8 pm
Saturday10 am – 6 pm



  • Kirk Serbian Avatar

    Stopped in around 7 pm nick told me he'd have it ready by 745. True to his word it was done early!! If need I will defiantly be going back!!

    Kirk Serbian 11/24/2015
    Navpreet Singh Avatar

    My headphone jack broke into the port on my iPhone and I was unable to get any sound! I panicked when I took my iPhone into Apple and they weren't able to fix it. The gentleman at Broke Ass Phone was able to fix my phone in under 10 mins!! Highly recommend checking this place out!

    Navpreet Singh 2/28/2017
    Linda Shively Avatar

    The charging port on my phone was messed up ... took it in this afternoon and it was fixed in less than 10 minutes. Nice guy, great service, highly recommend.

    Linda Shively 12/27/2017
  • Lacey Kramer Avatar

    Nick is the best! Thank you buddy!

    Lacey Kramer 1/20/2016
    Jim Pollock Avatar

    took my 12 yr old and his cracked iphone 6 screen to the Rocky River store. I was telling my son on the way to temper his expectations, as I thought his screen was beyond repair. when we got to the store, the guy behind the counter said it was no problem to fix, and would only take 30 mins. I can honestly say i was shocked and impressed! the price was a little cheaper than other cell phone repair stores too. I was expecting that it would take a few days, and cost way beyond $100 ( I think the Apple store wanted $150 to repair it ). at any rate, i thought we could grab a bite to eat while they did the repair. we got some fast food, and pulled back into the parking lot about 15 minutes later. about 2 minutes later, one of the employees came out to our car, and hand delivered the phone. I cannot tell you ecstatic my son was! and i was super impressed. excellent job on the repair, and superb job with your commitment to customer service. thanks again for the great job!

    Jim Pollock 7/14/2019
    Lisa Harper Avatar

    My phone won't turn on. Brought it to Nick, and he had it fixed in a few hours. The power button went bad. Reasonably priced, very polite, highly recommend.

    Lisa Harper 2/20/2016
  • Jamie Lyn Dorr Avatar

    Thank you BAP for fixing my phone in a timely manner and for always being so helpful! Your staff is always pleasant and it’s such a relief knowing that if something goes awry with my phone, I know exactly where to go 👍

    Jamie Lyn Dorr 6/14/2019
    Mike Herzog Avatar

    For sure! The owner is very nice and extremely efficient. He worked through numerous bugs on my iPhone SE

    Mike Herzog 8/03/2019
    Gus Schuett Avatar

    100 percent recommending this company and Nick to all of my friends and associates. Why was this business not out 5 years ago????

    Gus Schuett 5/26/2016
  • Shannon Raley Avatar

    I cannot say enough good about nick and BAP. Unbeknownst to me, I walked in 10 minutes before closing and, rather than turn me away or put off my phone for another day like many other places would, he stayed over 30 minutes after closing to diagnose and fix my phone. He even took apart his own phone to use it against mine and decipher what the issue was! Even with all the extra work that went into fixing my phone, he stayed true to his initial price quote. To top it off, he was incredibly nice and did a great job of explaining and showing me what the issues were with my phone.
    Nick runs a fantastic business and I would recommend BAP to anyone!

    Shannon Raley 5/29/2016
    Victor Diaz Avatar

    Great customer service and prices. True professionals. I've been there twice and I always leave satisfied. I recommend them to everyone I know.

    Victor Diaz 9/09/2017
    Amy Chichak Avatar

    Needed a new battery. Nick fixed it quickly & was very affordable!

    Amy Chichak 4/02/2017
  • Christina Marie Avatar

    Very friendly and accommodating. Was finished within 25 minutes and was easy!!

    Christina Marie 11/26/2016
    Jessica Popp Avatar

    Very friendly staff! Honest, and well priced!! Don't go anywhere else to get your phone fixed or be forced into buying a new phone from your carrier

    Jessica Popp 8/22/2015
    Timothy Talley Avatar

    The first day I got my phone I dropped it in my car and cracked the camera lens glass. I took it in to get it fix, it took less than thirty minutes to replace and they charged my less than originally quoted. Thanks guys!

    Timothy Talley 10/10/2018
  • Erin E Gibson Avatar

    Very polite and professional, helped me out free of charge! Love these guys!

    Erin E Gibson 8/24/2019
    Elizabeth Pearson Avatar

    Took my HTC M10 here to have the cracked screen repaired. When the screen I had originally ordered for it was on back order they went above and beyond and ordered a screen from somewhere else. They repaired my screen but I was unable to use the screen and somehow the service didn't work period I called them up took my phone back in and they had it repaired within 45 minutes and even gave me a partial refund on the screen repair. I would definitely recommend this place and I would definitely go there again. They even went as far to bring my phone out to my car to me when I went to pick it up so I didn't have to get my two children out of the car. Thank you guys so much

    Elizabeth Pearson 6/15/2017
    Merari Miranda Avatar

    Fast service! Courteous and professional Customer service!

    Merari Miranda 10/25/2016


Serving Rocky River, Lakewood, Bay Village, Westlake, Fairview Park and surrounding communities in the greater Cleveland, Ohio metro area, Broke Ass Phone is located near the intersection of U.S. Route 20 and Wagar Road, just steps away from the Westgate Shopping Center. We provide our customers with the quickest, most dependable smartphone and tablet repair services around.

A day without your phone can feel like a lifetime. Rather than panic when something happens to your device, bring your smartphone or tablet to Broke Ass Phone and know with certainty it will be repaired effectively and efficiently, the first time. 

We fix the most popular smartphone devices, including Apple, Android, Samsung, HTC and LG. And let’s not forget about legacy products, such as Motorola and BlackBerry, which we fix those too. In addition, we repair iPads, Galaxy tablets and Kindles.


At Broke Ass Phone, customer satisfaction is our number one priority. Our 90 day warranty covers any manufacturer’s defects or malfunctions in any part we replace. Click here to learn more about our warranty.


You don’t want just anyone fixing your phone or tablet. Since 2012, our certified technicians have successfully fixed thousands of devices applying their expertise and knowledge while utilizing the best tools and technology to providing the best fix for your device.


Our motto is quality over quantity. That’s why we use only the most superior parts on smartphones and tablets. Our comprehensive inventory features top of the line OEM-quality components to ensure your phone looks and functions like it had never been damaged.


No appointment necessary. For your convenience, we offer flexible store hours, including evenings and weekends, because we know your phone doesn’t take a holiday. Come in to one of our four locations and let our certified technicians review and fix your device.