21065 Center Ridge Rd
Rocky River, OH 44116

(440) 647-8377

Hours of Operation

Monday10 am – 8 pm
Tuesday10 am – 6 pm
Wednesday10 am – 8 pm
Thursday10 am – 6 pm
Friday10 am – 8 pm
Saturday10 am – 6 pm



  • Michelle Bosak Avatar

    Shout out to a fellow Rocky River small business! I shattered my iPhone screen and they got me in right away and had my phone as good as new in 20 minutes!!

    Michelle Bosak 9/21/2015
    Navpreet Singh Avatar

    My headphone jack broke into the port on my iPhone and I was unable to get any sound! I panicked when I took my iPhone into Apple and they weren't able to fix it. The gentleman at Broke Ass Phone was able to fix my phone in under 10 mins!! Highly recommend checking this place out!

    Navpreet Singh 2/28/2017
    Kirk Serbian Avatar

    Stopped in around 7 pm nick told me he'd have it ready by 745. True to his word it was done early!! If need I will defiantly be going back!!

    Kirk Serbian 11/24/2015
  • Timothy Talley Avatar

    The first day I got my phone I dropped it in my car and cracked the camera lens glass. I took it in to get it fix, it took less than thirty minutes to replace and they charged my less than originally quoted. Thanks guys!

    Timothy Talley 10/10/2018
    Victor Diaz Avatar

    Great customer service and prices. True professionals. I've been there twice and I always leave satisfied. I recommend them to everyone I know.

    Victor Diaz 9/09/2017
    Gus Schuett Avatar

    100 percent recommending this company and Nick to all of my friends and associates. Why was this business not out 5 years ago????

    Gus Schuett 5/26/2016
  • Tamara Murray Avatar

    They were awesome helping me with great patience to transfer my photos and contacts from an old track phone to a new one. John was very effective and conscientious. Such a great experience.
    Also helped with information about a new carrier if needed.

    Tamara Murray 11/18/2017
    Merari Miranda Avatar

    Fast service! Courteous and professional Customer service!

    Merari Miranda 10/25/2016
    Amy Chichak Avatar

    Needed a new battery. Nick fixed it quickly & was very affordable!

    Amy Chichak 4/02/2017
  • Elizabeth Pearson Avatar

    Took my HTC M10 here to have the cracked screen repaired. When the screen I had originally ordered for it was on back order they went above and beyond and ordered a screen from somewhere else. They repaired my screen but I was unable to use the screen and somehow the service didn't work period I called them up took my phone back in and they had it repaired within 45 minutes and even gave me a partial refund on the screen repair. I would definitely recommend this place and I would definitely go there again. They even went as far to bring my phone out to my car to me when I went to pick it up so I didn't have to get my two children out of the car. Thank you guys so much

    Elizabeth Pearson 6/15/2017
    Linda Shively Avatar

    The charging port on my phone was messed up ... took it in this afternoon and it was fixed in less than 10 minutes. Nice guy, great service, highly recommend.

    Linda Shively 12/27/2017
    Lacey Kramer Avatar

    Nick is the best! Thank you buddy!

    Lacey Kramer 1/20/2016
  • Colleen McIntyre Dussault Avatar

    They fixed my phone right way, and helped me out so much when I was having other issues with it! I would recommend them for sure to anyone!! Thanks again!!! I am thrilled!!

    Colleen McIntyre Dussault 9/03/2016
    Terry Spisak Avatar

    Excellent service and performed way above what I expected. If you cell phone is broken, these guys can fix it.

    Terry Spisak 6/29/2018
    Shannon Raley Avatar

    I cannot say enough good about nick and BAP. Unbeknownst to me, I walked in 10 minutes before closing and, rather than turn me away or put off my phone for another day like many other places would, he stayed over 30 minutes after closing to diagnose and fix my phone. He even took apart his own phone to use it against mine and decipher what the issue was! Even with all the extra work that went into fixing my phone, he stayed true to his initial price quote. To top it off, he was incredibly nice and did a great job of explaining and showing me what the issues were with my phone.
    Nick runs a fantastic business and I would recommend BAP to anyone!

    Shannon Raley 5/29/2016
  • Sheila Asbury Avatar

    Broke ass phone saved the day!!! Thanks again for the swift repair!!

    Sheila Asbury 10/02/2015
    Robin Koch Avatar

    Both my front and rear facing cameras on my iPhone 5s broke after I dropped it. The Apple Store told me that it couldn't be fixed and my cheapest option was to replace the phone for $269. $75 later, the guys at Broke Ass Phone had my camera working like new. Awesome job!

    Robin Koch 5/13/2017
    Emilie Bell Tahsin Avatar

    AMAZING! Brian & Nick are the gentlemen to see when you have ANY issues with your phone! Extremely helpful, knowledgeable & professional. We had our phone fixed perfectly within 30 minutes! VERY happy with our experience at this store & will absolutely be back again! Highly recommended. Thank you Brian & Nick- we'd give you 100 stars if we could 😉

    Emilie Bell Tahsin 6/15/2017
  • Lisa Harper Avatar

    My phone won't turn on. Brought it to Nick, and he had it fixed in a few hours. The power button went bad. Reasonably priced, very polite, highly recommend.

    Lisa Harper 2/20/2016
    Glen Ramdhan Avatar

    Person at the store was super polite, and they had the iPad fixed in hours. Would definitely use them again.

    Glen Ramdhan 11/10/2015
    Philip DeSenze Avatar

    Nick is the man. Any handheld u need back in action in a flash, he's got u covered!

    Philip DeSenze 8/23/2015
  • Kristen Conner Avatar

    I can't thank Nick enough for being able to get my pictures from my salt water damaged phone. When I took my phone in, I was fully expecting that I had lost my pictures forever. Even though the phone could not be salvaged, Nick was able to get my irreplaceable pictures from my phone. Then, to top things off, he told me that once I got a new phone to bring it back to him and he would restore everything from my old phone to my new one. He was so nice and I can't thank him enough!!! Hopefully you never need him, but if you do, I highly recommend, friendly and reasonably priced! Thanks Nick!!!

    Kristen Conner 6/14/2016
    Jessica Popp Avatar

    Very friendly staff! Honest, and well priced!! Don't go anywhere else to get your phone fixed or be forced into buying a new phone from your carrier

    Jessica Popp 8/22/2015
    Marci Barta Avatar

    Congratulations on your new store! Keep up the good work!

    Marci Barta 8/22/2015
  • Christina Marie Avatar

    Very friendly and accommodating. Was finished within 25 minutes and was easy!!

    Christina Marie 11/26/2016


Serving Rocky River, Lakewood, Bay Village, Westlake, Fairview Park and surrounding communities in the greater Cleveland, Ohio metro area, Broke Ass Phone is located near the intersection of U.S. Route 20 and Wagar Road, just steps away from the Westgate Shopping Center. We provide our customers with the quickest, most dependable smartphone and tablet repair services around.

A day without your phone can feel like a lifetime. Rather than panic when something happens to your device, bring your smartphone or tablet to Broke Ass Phone and know with certainty it will be repaired effectively and efficiently, the first time. 

We fix the most popular smartphone devices, including Apple, Android, Samsung, HTC and LG. And let’s not forget about legacy products, such as Motorola and BlackBerry, which we fix those too. In addition, we repair iPads, Galaxy tablets and Kindles.


At Broke Ass Phone, customer satisfaction is our number one priority. Our 90 day warranty covers any manufacturer’s defects or malfunctions in any part we replace. Click here to learn more about our warranty.


You don’t want just anyone fixing your phone or tablet. Since 2012, our certified technicians have successfully fixed thousands of devices applying their expertise and knowledge while utilizing the best tools and technology to providing the best fix for your device.


Our motto is quality over quantity. That’s why we use only the most superior parts on smartphones and tablets. Our comprehensive inventory features top of the line OEM-quality components to ensure your phone looks and functions like it had never been damaged.


No appointment necessary. For your convenience, we offer flexible store hours, including evenings and weekends, because we know your phone doesn’t take a holiday. Come in to one of our four locations and let our certified technicians review and fix your device.