ROCKY RIVER, OHIO
Hours of Operation
|Monday||10 am – 8 pm|
|Tuesday||10 am – 6 pm|
|Wednesday||10 am – 8 pm|
|Thursday||10 am – 6 pm|
|Friday||10 am – 8 pm|
|Saturday||10 am – 6 pm|
My headphone jack broke into the port on my iPhone and I was unable to get any sound! I panicked when I took my iPhone into Apple and they weren't able to fix it. The gentleman at Broke Ass Phone was able to fix my phone in under 10 mins!! Highly recommend checking this place out!Navpreet Singh 2/28/2017
took my 12 yr old and his cracked iphone 6 screen to the Rocky River store. I was telling my son on the way to temper his expectations, as I thought his screen was beyond repair. when we got to the store, the guy behind the counter said it was no problem to fix, and would only take 30 mins. I can honestly say i was shocked and impressed! the price was a little cheaper than other cell phone repair stores too. I was expecting that it would take a few days, and cost way beyond $100 ( I think the Apple store wanted $150 to repair it ). at any rate, i thought we could grab a bite to eat while they did the repair. we got some fast food, and pulled back into the parking lot about 15 minutes later. about 2 minutes later, one of the employees came out to our car, and hand delivered the phone. I cannot tell you ecstatic my son was! and i was super impressed. excellent job on the repair, and superb job with your commitment to customer service. thanks again for the great job!Jim Pollock 7/14/2019
I cannot say enough good about nick and BAP. Unbeknownst to me, I walked in 10 minutes before closing and, rather than turn me away or put off my phone for another day like many other places would, he stayed over 30 minutes after closing to diagnose and fix my phone. He even took apart his own phone to use it against mine and decipher what the issue was! Even with all the extra work that went into fixing my phone, he stayed true to his initial price quote. To top it off, he was incredibly nice and did a great job of explaining and showing me what the issues were with my phone.Shannon Raley 5/29/2016
Nick runs a fantastic business and I would recommend BAP to anyone!
Took my HTC M10 here to have the cracked screen repaired. When the screen I had originally ordered for it was on back order they went above and beyond and ordered a screen from somewhere else. They repaired my screen but I was unable to use the screen and somehow the service didn't work period I called them up took my phone back in and they had it repaired within 45 minutes and even gave me a partial refund on the screen repair. I would definitely recommend this place and I would definitely go there again. They even went as far to bring my phone out to my car to me when I went to pick it up so I didn't have to get my two children out of the car. Thank you guys so muchElizabeth Pearson 6/15/2017
OUR ROCKY RIVER Location
Serving Rocky River, Lakewood, Bay Village, Westlake, Fairview Park and surrounding communities in the greater Cleveland, Ohio metro area, Broke Ass Phone is located near the intersection of U.S. Route 20 and Wagar Road, just steps away from the Westgate Shopping Center. We provide our customers with the quickest, most dependable smartphone and tablet repair services around.
A day without your phone can feel like a lifetime. Rather than panic when something happens to your device, bring your smartphone or tablet to Broke Ass Phone and know with certainty it will be repaired effectively and efficiently, the first time.
We fix the most popular smartphone devices, including Apple, Android, Samsung, HTC and LG. And let’s not forget about legacy products, such as Motorola and BlackBerry, which we fix those too. In addition, we repair iPads, Galaxy tablets and Kindles.
90 Day WARRANTY
At Broke Ass Phone, customer satisfaction is our number one priority. Our 90 day warranty covers any manufacturer’s defects or malfunctions in any part we replace. Click here to learn more about our warranty.
You don’t want just anyone fixing your phone or tablet. Since 2012, our certified technicians have successfully fixed thousands of devices applying their expertise and knowledge while utilizing the best tools and technology to providing the best fix for your device.
Our motto is quality over quantity. That’s why we use only the most superior parts on smartphones and tablets. Our comprehensive inventory features top of the line OEM-quality components to ensure your phone looks and functions like it had never been damaged.
No appointment necessary. For your convenience, we offer flexible store hours, including evenings and weekends, because we know your phone doesn’t take a holiday. Come in to one of our four locations and let our certified technicians review and fix your device.