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A broken smart device shouldn’t ruin your day. Broke Ass Phone will fix it right, right now, using the highest quality parts available. Established in 2012, we’ve earned the trust and reputation as the industry experts in smart device repairs. 


Broke Ass Phone repairs most popular smartphone brands, including Apple, Samsung, HTC, Motorola, LG, and BlackBerry, as well as other smart devices such as iPads, Galaxy tablets and Kindles.


  • iPhone XS
  • iPhone XS Max
  • iPhone XR
  • iPhone X
  • Legacy iPhones



  • Galaxy S
  • Galaxy Note
  • Galaxy A
  • Galaxy J
  • Legacy Samsung Phones


  • HTC U12+
  • HTC U11
  • HTC U11 Life
  • HTC U Ultra
  • Legacy HTC Phones


  • Motorola One
  • Moto Z3 Play
  • Moto G7
  • Moto X4
  • Legacy Motorola Phones






With locations across Northeast Ohio, you’re sure to find a Broke Ass Phone repair store conveniently close to you. No appointments necessary. We encourage walk-ins as our phone repair specialists can fix your broken device quick, many repairs can be done in under ten minutes.

  • David Walp Avatar

    Very nice! Got my phone fixed. Charger working brand new! Thank you!

    Very nice people too. Even when my friend did that prank they didn't take it too hard. Haha!

    David Walp 7/13/2015
    Denise Komara Avatar

    Great guys. Fast, efficient and I highly recommend this place with your phone issues

    Denise Komara 7/14/2015
    Mike Tibbs Avatar

    fast, friendly service at a good price

    Mike Tibbs 6/24/2019
  • Tiffany LaRue Spooner Avatar

    Great place ~ owner super nice! Quick & reasonable

    Tiffany LaRue Spooner 5/30/2014
    Todd Sizer Avatar

    I took in a tablet to get fixed. Had a little problem finding a replacement screen but these were stand up guys and did the right thing. Very professional and if you need something fixed you should definitely give them... read more

    Todd Sizer 4/23/2014
    Vicki Smith-Robertson Avatar

    No complaints here...:)

    Vicki Smith-Robertson 6/26/2014
  • John Mathews Avatar

    They fixed the broken glass on my iPad 3. Awesome job with a speedy turnaround time. The iPad looks like new. Thanks.

    John Mathews 5/31/2014
    Nicole Pierce Billak Avatar

    Guys at Broke Ass Phone are amazing! Fixed my phone in minutes after my two year old dropped it and broke the home button. Would def recommend.

    Nicole Pierce Billak 10/06/2014
    Mar E Jane Avatar

    Great experience!!! They fixed my son's phone in less than two hours!!

    Mar E Jane 5/04/2014
  • Paul Sewell Avatar

    The owner is Great!!! Bends over backwards to get you up and running. Simply The BEST!!!

    Paul Sewell 7/28/2013
    Maureen Perunko Adams Avatar

    I went to the Niles store today and Mike was AWESOME!!! He went above and beyond to help me and he saved my phone when others wouldn't even try! LOVE this place and would HIGHLY recommend to anyone... read more

    Maureen Perunko Adams 11/28/2018
    Jackie DeChellis Avatar

    Amazing Service, professional, upfront with costs and what could happen to my phone while repairing it. Best of the best hands down.

    Jackie DeChellis 3/01/2019
  • Michael Smith Avatar

    Friendly and fast, had my phone fixed in short order! Would definitely use their service again.

    Michael Smith 12/09/2018
    Leona Chapline Avatar

    Wonderful customer service, i went to the niles location. Friendly and knowledgeable and fair. They go out of the way to try to help i will return.

    Leona Chapline 9/05/2018
    Kerstan Glista Avatar

    The staff is so nice and the repair was so fast! 10/10 recommend! 🙂

    Kerstan Glista 5/18/2019
  • Dan Locke Avatar

    AWSOME !!!! The best

    Dan Locke 11/24/2013
    Amy Clapsaddle Lane Avatar

    We were taken care of promptly, and had our new screen in less than 10 minutes! Great customer service, and wonderful, clean atmosphere!

    Amy Clapsaddle Lane 4/27/2019
    Ryan Jersey Maroldi Avatar

    You guys were awesome and so efficient and getting good my phone complete. I can not Thank you enough for the speedy service.

    Ryan Jersey Maroldi 9/18/2014
  • Sara Cantanzriti Avatar

    Had such a great experience with broke ass phone! Service was awesome! I recommend them 100%!

    Sara Cantanzriti 6/22/2014
    Randy Horton Avatar

    I guess I'm a little bias when it comes to the company I started over three years ago! We always take care of the customer. If you feel that you were not taken care of please email I will... read more

    Randy Horton 3/07/2015
    Timothy Martin Jr Avatar

    Did awesome job on my iPhone 5 good prices And good service

    Timothy Martin Jr 4/30/2015
  • Britany Marie Avatar

    I just had my phone fixed by them and they were so friendly and quick service! I recommend everyone to go here!!

    Britany Marie 7/08/2014
    Jennifer Runion Avatar

    They fix my phone good as NEW!! I'd rather pay $100.00 then get a shitty ass refirb phone!

    Jennifer Runion 5/23/2014
    Venice Rosa Avatar

    Quick screen repair and amazing service! So thankful we had this business to assist us with my sons phone!

    Venice Rosa 6/22/2019
  • Kayla Lucente Avatar

    I am very happy with broke ass phone. My phone is like new again. And I promise I won't drop it anymore.

    Kayla Lucente 8/30/2014
    Matisyn Joseph Avatar

    They were able to fix my phone for a decent price and even put my screen protector on for me! Super nice! 👍🏻

    Matisyn Joseph 9/25/2018
    Chrissy Carter Avatar

    Awesome!!!!!! Will definitely be going back. No more Geek Squad.

    Chrissy Carter 3/17/2015
  • Tara Fisher Avatar

    So thankful for this place, dropped my phone and cracked the screen really bad. Took it in and within an hour it was brand new again! Thank you so much!! Highly recommend this place!

    Tara Fisher 5/19/2015
    BreAnna Remias Avatar

    Went to the one in boardman today. very helpful and nice and saved me $200 today. recommend going there if you can't hear people talking and have them clean it out instead of going to phone company making you pay... read more

    BreAnna Remias 3/16/2019
    Matt Bower Avatar

    The staff is very courteous and professional. They fixed our broken ipad2 screen in under an hour and put it back to like new condition. Great job!

    Matt Bower 1/11/2014
  • Joe Danyi Avatar

    I'm very impressed with these guys. Clutch every time I've needed them.

    Joe Danyi 5/14/2019
    Eric D Rudiak Avatar

    Great business. Excellent service, very honest.

    Eric D Rudiak 8/27/2014
    Chop N Lizz Barron Avatar

    These guys worked a miracle with my phone. Thank you again Nick! Awesome job!

    Chop N Lizz Barron 9/03/2014
  • Tracy Workman Marciano Avatar

    I would like send a HUGE thank you to Randy for his help today with my sons IPad. Today he went above and beyond and I cannot thank him enough. My son has Autism and Randy has always been so... read more

    Tracy Workman Marciano 5/17/2019
    Julie Booksing Ginnis Avatar

    They fixed my smashed up iPhone and it looks brand new and same day service is really a plus!'

    Julie Booksing Ginnis 10/04/2013
    Sheila Susen Avatar

    Screen shattered. Fixed my phone in 20 min. Phone looks brand new!! Definitely recommend them. Very professional and caring! I give them 5 stars!!!

    Sheila Susen 12/08/2018
  • Colleen Corcoran Avatar

    This is a wonderful establishment with wonderful people. To the owner and employees, your unexpected kindness during our heartbreak will never be forgotten Love Colleen Corcoran and Hiedi Burman

    Colleen Corcoran 9/10/2013
    Kevin Massie Avatar

    I ha be dealt with BAP on three occasions over the last 2 years. Each time they have treated me AWESOME!!!! To be honest, I don't know why I even pay for phone insurance knowing BAP is right up... read more

    Kevin Massie 4/16/2015
    Mary Brogan Avatar

    Good service. Fixed the problem.

    Mary Brogan 6/08/2019
  • Jennifer Nicholson Avatar

    The charger cover broke on my Samsung galaxy s5. I was going to have to pay a $150 deductible and get a refurbished phone, but broke ass phone fixed it in 5 minutes FOR FREE! Unbelievable! I will use... read more

    Jennifer Nicholson 2/13/2015
    Kath Cody Avatar

    Awesome place!! The employees were so nice and the prices very reasonable!! I went in with a broken iPhone 5c and they had it fixed in 10 minutes!! I highly recommend it to anyone with a broken iPhone!

    Kath Cody 5/27/2014
    A.j. Rhodes Avatar

    They were awesome and quick with the repair of my iPad...I have nothing negative to say... Also price was great!

    A.j. Rhodes 6/16/2015
  • Eileen Ring Avatar

    Absolutely fantastic!!!! Customer service quality of the work and the people are all great. They went out of the way to make sure we were pleased. I hope I don't have to but I will go back... read more

    Eileen Ring 2/11/2015
    Rosemary Janik Binder Avatar

    Awesome awesome people got my I phone up and running again I highly recommend them best buy said it was trashed paper weight but 10 minutes with Brokeassphone and its functioning they know Thor stuff thank you again

    Rosemary Janik Binder 8/22/2013
    Chris Haus Avatar

    great place great price and fixed quick !! I will go no we're else !!!

    Chris Haus 1/15/2015
  • Lacey Kramer Avatar

    Took my iPhone4 in, basically last minute because I couldn't hear it ring. Nick looked at it and immediately knew what was wrong, fixed it right away, and now no one could even tell that anything was wrong. Only a... read more

    Lacey Kramer 7/17/2014
    Mary Dorris Marier Avatar

    Friendly, fast, fair priced and good!! Took my iPhone 5s to them today to fix the cracked screen. One hour later I have my phone back! I would give 10 stars if I could!

    Mary Dorris Marier 11/22/2014