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Reviews

  • Deanna Romano Avatar
    Deanna Romano

    He kindly tried to fix my jack right before they closed. Plug in broke off in the jack. He ordered a replacement immediately, and I was back in business the next afternoon. -

    Geno DiFabio Avatar
    Geno DiFabio

    When I pulled my phone from my pocket and the screen was broken I was sick! Called my wife and said find me a place tonight. Stopped in after work and inside of 20 minutes all was good! Highly recommended... read more -

    Jada Grable Avatar
    Jada Grable

    Did an awesome job fixing my iPhone 10xr phone screen and got it done in an hour! Thank you so much! -

  • Gail Glamm Avatar
    Gail Glamm

    They are the best! Helped my husband transfer files from his broken phone to the new. (I promise I will teach him about the cloud. 🙄) This isn't the first time we have used them and probably won't be the... read more -

    Kyle Jancsar Avatar
    Kyle Jancsar

    Thank you SO much for fixing my work phone on such a short notice! The owner was so nice. I got there a half hour before he was about to close & he fixed my phone in less than 20mins!... read more -

    AcePhoenix Avatar
    AcePhoenix

    I came in with a completely shattered IPhone 11 screen and all I did was drop it off and come back in an hour. The screen was put back on perfectly and they even put on a screen protector. The... read more -

  • Dan Michel Avatar
    Dan Michel

    They did an amazing job fixing my galaxy s20 ultra, and it was much cheeper then any place i went before -

    Tim Whitlow Avatar
    Tim Whitlow

    Very polite, efficient. I am in the service industry and am a firm believer that you get what you pay for. The cost of the repair was worth it! Thanks again for the great service. -

    betsy haws Avatar
    betsy haws

    I stopped in to have my phone checked out. Could not hear people clearly/ people could not hear me clearly on my phone. They diagnosed and had it done in less than five minutes. Now I can... read more -

  • Ryan G Avatar
    Ryan G

    Friendly, got the screen fixed in one day, looks like new. Even returned the iPad fully charged -

    James Drellishak Avatar
    James Drellishak

    Awesome place!!! Fixed my phone in an hour. Will do business with in the future. Highly recommend this company -

    Chey Minor Avatar
    Chey Minor

    Saved my life!!! I will forever be grateful for what you’ve done for me thank you for your help and patience! -

  • Cinnamon J. Avatar
    Cinnamon J.

    Saved my life!!! I will forever be grateful for what you’ve done for me thank you for your help and patience! -

    Mike Davis Avatar
    Mike Davis

    I used Randy to replace the front and battery on three iPhones as well as the back on one of them. My business has dozens of phones and break a lot. I'll be using him more. Great... read more -

    Karina Kronen Avatar
    Karina Kronen

    My toddler shattered my new phone. It was the easiest experience getting it fixed here. Great work, easy process and fast. -

  • Flirtatious Toast Avatar
    Flirtatious Toast

    My phone was fixed within an hour and they have the cutest shop cat who is just as friendly as the workers. Also, great name! -

    Barbara Geissbuhler Avatar
    Barbara Geissbuhler

    Friendly and fast service. Reasonable prices -

    Raychael Everly Avatar
    Raychael Everly

    Wonderful place to go to get your phone fixed!!! The owner is beyond nice!! He took the time to check and re-check my phone! Very professional and AMAZING at his job!!! Thank you for fixing my phone! -

  • Araya Hinkle Avatar
    Araya Hinkle

    he fixed my phone screen super quick and it’s really affordable. i called a phone repair shop near me and they were crappy and seemed like he didn’t want to do it. he was straight up with me and the... read more -

    Kim Coddington Avatar
    Kim Coddington

    Great place! Took great care of us. Told us he could have it done in 3 hours and it took him less than 2! Very friendly and professional. I will definitely come back if I need repairs again. -

    Karla Hanley Avatar
    Karla Hanley

    Very professional. It cost 407$ to fix my phone but the front and back were shattered. Looks almost new now! Spent 400 to save 800! Pretty great deal! -

  • Dylan Edward Falk Avatar
    Dylan Edward Falk

    Took my phone in with a shattered screen, basically had a chunk out of it. Took them an hour tops, very helpful. Phone is like new now. Highly recommend these guys. 🍻 -

    Hayley Taylor Avatar
    Hayley Taylor

    The technician was amazing! When I called he had the screen I needed and said he would stay late to fix it even if I came at 8 when they close! Fantastic service, and my phone looks brand new! Less... read more -

    Jeffery Bowman Avatar
    Jeffery Bowman

    The staff absolutely know what they're doing, I was really impressed by that. The name of the business makes you laugh but their effort and work is serious business.

    They took my Dad's phone and made it look brand new. Heck,...
    read more
    -

  • Emily Boyles Avatar
    Emily Boyles

    10/10 customer service. Extremely friendly and knowledgeable. Not to mention how professional and quick the fix was as well. I couldn’t imagine going anywhere else or sending my friends and family anywhere else. Thank you for being so great! 🥰 -

    Mallory Barbone Avatar
    Mallory Barbone

    Make this your first choice when looking for cell phone repair! I had gone to two other places before coming here, and I’ll never make that mistake again!!! Randy was kind and honest with us about everything. -

    Savannah Teter Avatar
    Savannah Teter

    The service was so nice and quick! I cracked my iPhone 11 screen and it only took 30 min to fix! He explained everything he was doing and made sure to check if everything worked before he gave it back... read more -

  • Samantha Parker Avatar
    Samantha Parker

    Amazing experience! Fixed my iPhone screen in less than an hour and were super friendly to me and my two year old son! Definitely recommend. -

    Christopher Matthews Avatar
    Christopher Matthews

    Almost forgot about this place but glad I didn't. My sons iphone wouldn't turn on and volume button stuck. Randy fixed it all up and now its like a new phone. Randy is the best and great customer service. -

    Melissa Scott Brian Avatar
    Melissa Scott Brian

    We had the best experience there today fixing an iphone SE screen. Phone fixed in 30 minutes. The customer service is outstanding. The owner is first class all the way. Not to mention best prices in town. 5 stars all... read more -

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Why Choose Us

 Respected Repair Professionals 

The Highest Quality Parts

 Fast Service Times

Industry Leaders
10 years of experience.

Industry Leaders

In operation since 2012, Broke Ass Phone has become known for being a leader in the mobile device repair industry in northeastern Ohio. Our commitment to continuing education for our technicians and our dedication to using the newest repair techniques set us apart in our communities. With our help, you can rest assured that your repaired device will once again look and function just as it did when it was new.

Three Easy Locations

Our three convenient locations are easy to find no matter where you live in northeastern Ohio. We pride ourselves on being an integral part of our community, and we are sure that you will appreciate our commitment to providing immediate service times and fast repairs for all of our neighbors.