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Reviews

  • Chey Minor Avatar
    Chey Minor

    Saved my life!!! I will forever be grateful for what you’ve done for me thank you for your help and patience! -

    Cinnamon J. Avatar
    Cinnamon J.

    Saved my life!!! I will forever be grateful for what you’ve done for me thank you for your help and patience! -

    Mike Davis Avatar
    Mike Davis

    I used Randy to replace the front and battery on three iPhones as well as the back on one of them. My business has dozens of phones and break a lot. I'll be using him more. Great... read more -

  • Karina Kronen Avatar
    Karina Kronen

    My toddler shattered my new phone. It was the easiest experience getting it fixed here. Great work, easy process and fast. -

    Flirtatious Toast Avatar
    Flirtatious Toast

    My phone was fixed within an hour and they have the cutest shop cat who is just as friendly as the workers. Also, great name! -

    Barbara Geissbuhler Avatar
    Barbara Geissbuhler

    Friendly and fast service. Reasonable prices -

  • Raychael Everly Avatar
    Raychael Everly

    Wonderful place to go to get your phone fixed!!! The owner is beyond nice!! He took the time to check and re-check my phone! Very professional and AMAZING at his job!!! Thank you for fixing my phone! -

    Araya Hinkle Avatar
    Araya Hinkle

    he fixed my phone screen super quick and it’s really affordable. i called a phone repair shop near me and they were crappy and seemed like he didn’t want to do it. he was straight up with me and the... read more -

    Kim Coddington Avatar
    Kim Coddington

    Great place! Took great care of us. Told us he could have it done in 3 hours and it took him less than 2! Very friendly and professional. I will definitely come back if I need repairs again. -

  • Karla Hanley Avatar
    Karla Hanley

    Very professional. It cost 407$ to fix my phone but the front and back were shattered. Looks almost new now! Spent 400 to save 800! Pretty great deal! -

    Dylan Edward Falk Avatar
    Dylan Edward Falk

    Took my phone in with a shattered screen, basically had a chunk out of it. Took them an hour tops, very helpful. Phone is like new now. Highly recommend these guys. 🍻 -

    Hayley Taylor Avatar
    Hayley Taylor

    The technician was amazing! When I called he had the screen I needed and said he would stay late to fix it even if I came at 8 when they close! Fantastic service, and my phone looks brand new! Less... read more -

  • Jeffery Bowman Avatar
    Jeffery Bowman

    The staff absolutely know what they're doing, I was really impressed by that. The name of the business makes you laugh but their effort and work is serious business.

    They took my Dad's phone and made it look brand new. Heck,...
    read more
    -

    Emily Boyles Avatar
    Emily Boyles

    10/10 customer service. Extremely friendly and knowledgeable. Not to mention how professional and quick the fix was as well. I couldn’t imagine going anywhere else or sending my friends and family anywhere else. Thank you for being so great! 🥰 -

    Mallory Barbone Avatar
    Mallory Barbone

    Make this your first choice when looking for cell phone repair! I had gone to two other places before coming here, and I’ll never make that mistake again!!! Randy was kind and honest with us about everything. -

  • Savannah Teter Avatar
    Savannah Teter

    The service was so nice and quick! I cracked my iPhone 11 screen and it only took 30 min to fix! He explained everything he was doing and made sure to check if everything worked before he gave it back... read more -

    Samantha Parker Avatar
    Samantha Parker

    Amazing experience! Fixed my iPhone screen in less than an hour and were super friendly to me and my two year old son! Definitely recommend. -

    Christopher Matthews Avatar
    Christopher Matthews

    Almost forgot about this place but glad I didn't. My sons iphone wouldn't turn on and volume button stuck. Randy fixed it all up and now its like a new phone. Randy is the best and great customer service. -

  • Melissa Scott Brian Avatar
    Melissa Scott Brian

    We had the best experience there today fixing an iphone SE screen. Phone fixed in 30 minutes. The customer service is outstanding. The owner is first class all the way. Not to mention best prices in town. 5 stars all... read more -

    Dick Coleman Avatar
    Dick Coleman

    Great service only repair shop that could or would repair a Samsung s20fe broken glass. Ordered the part and only took about 45min or so to fix. Thanks -

    A Jenkins Riel Avatar
    A Jenkins Riel

    My daughter's phone wouldn't turn on and was completely shattered when I brought it in. Great customer service. He even threw in a screen protector and put it on! If you need your screen fixed go there! Apple wanted to... read more -

  • Roni Massullo Avatar
    Roni Massullo

    I accidentally smashed my screen. I called as soon as I woke up. Within a couple hours my phone was perfect again. The pricing was fair. Way cheaper than having to buy a new phone. And the dude there was... read more -

    Rob Telego Avatar
    Rob Telego

    Super friendly, quick and easy! Reasonably priced. 5 out of 5. Will most definitely use again! Thanks for a great experience! -

    Karen Casement Avatar
    Karen Casement

    Super fast and no problems what-so-ever replacing my cracked screen on my galaxy phone. Good as new!! Dropped it off and as promised, 45 minutes later... Done!! Highly recommend👍🙂 -

  • Tom Sharp IV Avatar
    Tom Sharp IV

    Amazing customer service and the boss has a great personality. My phone was hanging on by a thread and now it’s basically brand new. Excellent work, 5 stars. -

    Michael Massie Avatar
    Michael Massie

    I went there with my iphone8 because i thought the charger port broke and he pulled something out of it in one minute and said no charge then fixed my iPhone screen in a couple hours great experience and thanks... read more -

    Melissa Dixon Loosemore Avatar
    Melissa Dixon Loosemore

    Super nice and quick! Replaced my broken screen in about 10 minutes. I asked for a screen protector that I was willing to pay for and he put it on no charge. -

  • Aaron Perkins Avatar
    Aaron Perkins

    The employee was very professional, answered all of my questions and fixed my phone well under the estimated time. They were awesome and I highly recommend the Boardman store. -

    Kimberly Spalding Avatar
    Kimberly Spalding

    Nick was great. Phone was fixed in less than 30 minutes. Phone ready when promised. Nephew had iPhone 7 and shattered the glass. We were all very pleased with results. -

    Kristine Smik Mazzella Avatar
    Kristine Smik Mazzella

    Brought in my sons phone as it had fallen in the shower 🙄. Randy replaced the screen as it had water damage inside. Saved us from having to buy a new phone. Great customer service!!! Thank you! -

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Why Choose Us

 Respected Repair Professionals 

The Highest Quality Parts

 Fast Service Times

Industry Leaders
10 years of experience.

Industry Leaders

In operation since 2012, Broke Ass Phone has become known for being a leader in the mobile device repair industry in northeastern Ohio. Our commitment to continuing education for our technicians and our dedication to using the newest repair techniques set us apart in our communities. With our help, you can rest assured that your repaired device will once again look and function just as it did when it was new.

Three Easy Locations

Our three convenient locations are easy to find no matter where you live in northeastern Ohio. We pride ourselves on being an integral part of our community, and we are sure that you will appreciate our commitment to providing immediate service times and fast repairs for all of our neighbors.