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Reviews

  • Gigi Gourlas- Donadee Avatar
    Gigi Gourlas- Donadee

    It’s never a good day when you have to check in to this place, but it’s a wonderful feeling picking up your device when it’s back to brand new condition. He is wonderful to deal with, super... read more -

    Megan Michelle Avatar
    Megan Michelle

    Highly Recommend!!! I can not say enough good things about this place!!! The owner fixed my old phone quickly and efficiently! I got a new phone and accidently broke the camera glass and he had it fixed within minutes!!! -

    Tonya Bryant Avatar
    Tonya Bryant

    Went to Boardman store to see about fixing the daughters Apple phone and he fixed it within minutes and free of charge....2nd time y'all bailed us out...THANK YOU! -

  • Renee Rambo McEwen Avatar
    Renee Rambo McEwen

    Great friendly service, quick turnaround and reasonable pricing. -

    Kimo Santiago Avatar
    Kimo Santiago

    ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ I’d give them 20 stars. My Daughter dropped and cracked the screen on her XR. Took it in 2/28/20 6:30 pm. Screen fixed in less than 20 min. and they even tossed in a screen... read more -

    Mitch Davis Avatar
    Mitch Davis

    Fixed my broken screen on iPad Pro 12.9 1st generation. Half cost of the quote from Apple store. Works perfectly. -

  • Jessica Brewster Avatar
    Jessica Brewster

    I tried to leave a review for specifically the Strongsville, OH - B.A.P. store and couldn't find it. So, I hope this reflects positively on their store.
    I took my phone in multiple times, the first initial fix, I had problems...
    read more
    -

    Dalene D'Onofrio Lawless Avatar
    Dalene D'Onofrio Lawless

    I stopped here today thinking I needed a new speaker for my phone (per Verizon) and found out the speaker only needed to be cleaned! 15 second fix. Great service. Would highly recommend them for all of your... read more -

    Edward S Stokes III Avatar
    Edward S Stokes III

    I had shattered my iPhone 8 screen , it was replaced and had a minor issue with keypad . I returned and the issue was resolved. I would like to say I had a very pleasant experience and very professional... read more -

  • Chelsea Gasper Avatar
    Chelsea Gasper

    My dog ate my phone and they were able to fix my screen at a cheaper rate than my phone’s insurance! Super fast and outstanding service! Friendly and welcoming. -

    Nicholas Johnson Avatar
    Nicholas Johnson

    AmaIng service. Walked in and got a quote (much cheaper than I’d expect) in less than a minute. As soon as the papers were signed it was 5 minutes until my phone was brand new! Completely recommend. -

    Debbie Baker Taylor Avatar
    Debbie Baker Taylor

    Always great customer service. Very reasonably priced. Fixed my phone so I can hear better on it now, saving me from having to spend on a new phone!! 👍👍 -

  • Skyler Lynn Avatar
    Skyler Lynn

    You guys are absolutely amazing! Y’all responded very well on the chat before I stopped in and let me know a price ahead of time. When I walked in I was greeted very kindly. You guys figured out what was... read more -

    Mike Tibbs Avatar
    Mike Tibbs

    fast, friendly service at a good price -

    Venice Rosa Avatar
    Venice Rosa

    Quick screen repair and amazing service! So thankful we had this business to assist us with my sons phone! -

  • Mary Brogan Avatar
    Mary Brogan

    Good service. Fixed the problem. -

    Kerstan Glista Avatar
    Kerstan Glista

    The staff is so nice and the repair was so fast! 10/10 recommend! 🙂 -

    Tracy Workman Marciano Avatar
    Tracy Workman Marciano

    I would like send a HUGE thank you to Randy for his help today with my sons IPad. Today he went above and beyond and I cannot thank him enough. My son has Autism and Randy has always been so... read more -

  • Joe Danyi Avatar
    Joe Danyi

    I'm very impressed with these guys. Clutch every time I've needed them. -

    Amy Clapsaddle Lane Avatar
    Amy Clapsaddle Lane

    We were taken care of promptly, and had our new screen in less than 10 minutes! Great customer service, and wonderful, clean atmosphere! -

    BreAnna Remias Avatar
    BreAnna Remias

    Went to the one in boardman today. very helpful and nice and saved me $200 today. recommend going there if you can't hear people talking and have them clean it out instead of going to phone company making you pay... read more -

  • Jackie DeChellis Avatar
    Jackie DeChellis

    Amazing Service, professional, upfront with costs and what could happen to my phone while repairing it. Best of the best hands down. -

    Michael Smith Avatar
    Michael Smith

    Friendly and fast, had my phone fixed in short order! Would definitely use their service again. -

    Sheila Susen Avatar
    Sheila Susen

    Screen shattered. Fixed my phone in 20 min. Phone looks brand new!! Definitely recommend them. Very professional and caring! I give them 5 stars!!! -

  • Maureen Perunko Adams Avatar
    Maureen Perunko Adams

    I went to the Niles store today and Mike was AWESOME!!! He went above and beyond to help me and he saved my phone when others wouldn't even try! LOVE this place and would HIGHLY recommend to anyone... read more -

    Matisyn Joseph Avatar
    Matisyn Joseph

    They were able to fix my phone for a decent price and even put my screen protector on for me! Super nice! 👍🏻 -

    Leona Chapline Avatar
    Leona Chapline

    Wonderful customer service, i went to the niles location. Friendly and knowledgeable and fair. They go out of the way to try to help i will return. -

  • Denise Komara Avatar
    Denise Komara

    Great guys. Fast, efficient and I highly recommend this place with your phone issues -

    David Walp Avatar
    David Walp

    Very nice! Got my phone fixed. Charger working brand new! Thank you!

    Very nice people too. Even when my friend did that prank they didn't take it too hard. Haha!
    -

    A.j. Rhodes Avatar
    A.j. Rhodes

    They were awesome and quick with the repair of my iPad...I have nothing negative to say... Also price was great! -

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Why Choose Us

 Respected Repair Professionals 

The Highest Quality Parts

 Fast Service Times

Industry Leaders
10 years of experience.

Industry Leaders

In operation since 2012, Broke Ass Phone has become known for being a leader in the mobile device repair industry in northeastern Ohio. Our commitment to continuing education for our technicians and our dedication to using the newest repair techniques set us apart in our communities. With our help, you can rest assured that your repaired device will once again look and function just as it did when it was new.

Three Easy Locations

Our three convenient locations are easy to find no matter where you live in northeastern Ohio. We pride ourselves on being an integral part of our community, and we are sure that you will appreciate our commitment to providing immediate service times and fast repairs for all of our neighbors.